Contact MSTAR Customer Support
MSTAR Internet service comes with free, unlimited technical support, 24
hours a day, 7 days a week. And for your convenience, MSTAR offers several
methods to contact our customer service team.
- Call us
Call toll-free, 1-877-Rx-MSTAR (796-7827) to speak with a live MSTAR service
technician. Calls are answered within 90 seconds (on average) by technicians
trained to assist you.
- e-mail us
Feel free to e-mail our customer service team with any questions you may
have at firstname.lastname@example.org.
e-mail inquiries are usually answered within 24 hours.
- Chat with us online
You don't have to pick up the telephone to chat with a live MSTAR service technician.
MSTAR's "Ask the Expert" chat program gives you instant contact with
a live technician from the convenience of your home computer.
- Visit NetFAQs
MSTAR’s customer service Web site, where you will find answers
to almost any technical support question.
- Award-winning support team
MSTAR is a proven winner when it comes to customer service satisfaction.
In fact, Call Center Magazine awarded MSTAR’s customer service team
with the “Call Center of the Year” award in May of 2002.
- MSTAR Web Sentinel
Web Sentinel support is available M-F 9:30 AM until 5:30 PM by e-mailing
email@example.com, or by
calling (801) 415-8257. Web Sentinel support is not available on weekends
or major holidays.
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